Friday, July 27, 2007

True CRM for Small Business

This week I had the opprtunity to review InfusionCRM from Infusion Software and I was impressed.

What I have found over the years is that most small businesses use a contact management application like ACT!, to manage sales contacts and opportunities but then may use another system to track customer information and still an additional system to manage and track the success of any marketing campaigns they may run.

InfusionCRM combines Marketing and Sales Automation, E-Mail Management, E-Commerce (including shopping cart), Billing and Accounting functions and Help Desk in one comprehensive, easy to use solution. InfusionCRM even offers MortgagePro specifically designed to meet the needs of mortgage brokers and professionals.

InfusionCRM is delivered in a SaaS (Software-as-a-Service) model, which means their is no software to load or internal IT support required. Implementation is simple and delivered over the phone or on-site in just a couple days.

Infusion Software is a local success story, based in Gilbert. For more information give them a call at 480-807-0644, visit them at the Infusion website or even attend a free online demo.